Cognigy, a market leader in Conversational AI, powers up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. The Cognigy.AI platform enables next-generation customer service with a suite of solutions, including Conversational IVR, Smart Self-Service, and Agent + Assist. In addition, Cognigy. AI gives the enterprise what it needs to deliver always-on, personalized service experiences at scale, on both voice and chat.
Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. Founded in 2016, Cognigy has been and continues to be one of the fastest-growing tech companies in Europe.
For more information and to book a demo visit: www.cognigy.com