Comm100 Free is an award-winning digital customer engagement platform that helps you serve your customers on live chat, email, social media, mobile text messaging, and a self-serve knowledge base. You can also offer 24/7 support and automate routine workflows like collecting contact information for sales, registrations and reservations, and more with Comm100 Task Bot – all for free!
Comm100 is a global provider of digital omnichannel customer engagement solutions that help brands orchestrate their unique blend of human agent, bot, and self-serve interactions. They empower genuine and personalized engagement on live chat, email, social media, and SMS through a single, unified console, enhanced with AI-powered chatbots and fully integrated knowledge bases.
From front-line marketing and sales to service and support, Comm100 helps brands to exceed customer expectation through efficient and personalized engagements that close the gap between question and answer. Over 6,500 organizations worldwide use Comm100 including Rackspace, Stanford University and Canadian Blood Services. Comm100 now offers FREE live chat with unlimited agents and chats.