Zoom Verified listing

One platform to connect

Website

Description

Zoom Meetings are easy, reliable, and secure, providing HD video, audio, and content sharing across everything from your mobile and desktop devices to telephones and conference room systems. Special features include cloud and local recording with transcripts and multi-user annotation capabilities via screen share. Easy access with one click, chat across platforms and share files all with encrypted, compliant settings for extra security.

Product Fit

Category

Video Conference, Collaboration

Product Intro

Company Info

Year Founded

2011

Social Networks

Gallery

Videos

Zoom

One platform delivering limitless human connection.

The Florida-based cancer treatment and research center operates with a mission to contribute to the prevention and cure of cancer. As the center’s focus on telehealth began to evolve, so did the need for a scalable platform that could support its virtual healthcare offerings. Moffitt turned to Zoom to provide a single solution for unified communications helping increase productivity and collaboration for their employees as well as increase virtual telehealth visits by 5,000%.

How Moffitt Cancer Center redefines patient care with Zoom

Got a minute to hear about all of our new Zoom Contact Center innovations? ⏰

Catch up on the latest AI-powered customer experience capabilities from Zoom with Patrick Kelley! 👤

Ep. 22 | Zoom Contact Center Innovations | "Got a Minute?" with Patrick Kelley

Zoom Virtual Agent, our intelligent conversational AI and chatbot solution, works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for support and IT organizations. Zoom Virtual Agent uses natural language processing and machine learning to accurately understand and instantly resolve issues and improve experiences for customers around the globe. Zoom Virtual Agent is built directly on Zoom’s platform and backed by the enterprise-grade security, scalability, and amazing user experience that customers expect from Zoom. It’s a powerful product on its own, but even better when paired with Zoom Contact Center and the rest of Zoom’s customer experience offerings for a full AI-powered, omnichannel experience.

Zoom Virtual Agent: Conversational AI for Better CX

We’ve all heard a lot about the future of work. And a lot about how AI will impact it. Generative AI has opened up new possibilities for how we communicate, collaborate, and serve our customers. In this keynote, you’ll hear and see Zoom's vision for revolutionizing work with Zoom Workplace, bringing innovative AI, meetings, communication, and collaboration solutions to market that you can use today.

Smita Hashim, Zoom’s Chief Product Officer, will lead the session along with Mahesh Ram, Zoom's Head of Product for AI Products & Revenue Accelerator and Michelle Couture, Zoom's Global Lead of Customer Experience Product Marketing showcasing how opening up access to generative AI across the enterprise improves employee engagement and strengthens customer relationships while managing tight budgets and concerns on data privacy.

Learn more at zoom.com

Delivering the Future of Employee & Customer Happiness Today | Enterprise Connect 2024 Keynote

Earlier this year, we teamed up with Good American to help bring their mission of inclusivity to life through their hybrid open casting call.

By leveraging Zoom Events alongside Email Compose with AI Companion, Good American effectively removed geographical barriers to entry, resulting in record numbers of international applicants and helping make their casting more inclusive than ever. 💙

Stay tuned for the 2024 #GoodSquad, powered by Zoom Events! Learn more 👉 zm.me/Customer-Story-GA

How Good American leveraged Zoom Events to make their hybrid open casting more inclusive than ever

We recently unveiled over 40 new innovations:

✅ Zoom Workplace, our new AI-powered collaboration platform
✅ Ask AI Companion (coming soon!)
✅ A reimagined Zoom Meetings experience
✅ New Zoom Contact Center, Phone, Team Chat capabilities
✅ And so, so much more!

Here to recap it all for you is Patrick Kelley. Watch now!

Ep. 21 | Enterprise Connect Recap | "Got a Minute?" with Patrick Kelley

We get it—customers today want seamless service, personalized experiences, and quick solutions. Discover how Zoom Contact Center makes it simple to meet these demands while empowering agents and boosting business outcomes—all from the familiar, unified, and AI-powered platform you already trust and love.
Learn more: www.zoom.com/zcx

Zoom for Customer Experience

What an incredible week it's been since the big #ZoomWorkplace reveal at #EnterpriseConnect! 💙

Come along for our next "Got a Minute?" episode as Patrick Kelley shares a quick recap about our groundbreaking AI-powered collaboration platform that:

🤝 Reimagines teamwork
💡 Improves productivity
👩‍💻 Enhances the overall workday

Watch now!

Ep. 20 | Zoom Workplace | "Got a Minute?" with Patrick Kelley

Join Zoom’s Developer Relations team and Twilio’s Head of Engineering and Director of Product Management to learn about building with Zoom’s core technology through our Video SDK.

Discover how your application can benefit from the industry-leading video platform that inspired Twilio’s product team to select Zoom’s Video SDK as the migration partner for Twilio’s Programmable Video platform.

In this session, we will cover:
• How your application will benefit from our industry-leading video platform
• Best practices for serving new audiences + additional opportunities for revenue
• Enablement strategies for innovation across industries and verticals
• Live Q&A to answer all your burning questions

If you are looking to serve new audiences and create additional opportunities for revenue, our Video SDK provides the tools you need to build, while still using your own branding and building your own user interface. From telehealth to education, hiring to real estate, join us and explore how Zoom’s Video SDK can enable your innovation.

Zoom & Twilio presents: Migrating to and Building with Zoom's Video SDK

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Contact Sales

Support Email

support@zoom.com
Sales Phone

1.888.799.9666

Company

Website

https://zoom.us

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