Voxai Solutions, a global leader in the contact center technology industry, provides best-in-class consulting services and strategies to transform contact center infrastructures to a distributed network application utilizing Genesys exclusively. Our services are available as part of a hosted solution model or in direct support of customer’s private cloud or premise implementation. Our consultants bring decades of training and experience in Genesys contact center technologies, along with extensive knowledge of the latest advancements and best practices in the industry.
We strive to build a trusted partnership that serves our customer’s ever-changing business needs and it is our goal to earn a high level of customer satisfaction by conducting our business with excellence in every aspect of our operations. We also specialize in offering 24x7 comprehensive management of your contact center technologies including a service desk and proactive monitoring