manage listings, reviews, social media posts, and local pages, firms in the retail, automotive, healthcare, and other industries can use Chatmeter, a social media management tool. Administrators have the ability to create, amend, optimize, publish, track, manage temporary closures, and protect listings from duplicates.
Managers can edit local businesses' hours of operation, closing dates, and locations on Google, Yelp, Facebook, and other websites using the platform. Teams can use Chatmeter to examine competition data, local listings, search rankings, and reviews to calculate local brand visibility (LBV) scores. Supervisors can also share customised review responses in bulk by using merge tags and built-in templates.
Through Chatmeter, stakeholders may analyze the wording and sentiment of customer reviews and get real-time notifications when new reviews are published on their mobile devices.