Anthill is a customer process management solution that enables organizations to organize employee and customer interactions into workflow streams across teams, channels and locations. The customizable CRM platform helps manage even the most complex sales cycles, helping sales, admin and support teams stay on the same page in order to provide a seamless customer experience.
Anthill’s CRM tool helps automate sales by allowing different teams to tailor their pipelines and track all relevant customer activity. Users can keep up-to-date with visibility on all customer contact with progress notes in one place to improve internal communication across the organization. Users are able to automate customer reminders (email or SMS) at each stage of the customer journey, monitor customer satisfaction with health statuses, track team performance, and view a full customer history for each contact.