Customer.io

Versatile marketing automation tool for sending relevant messages based on behavior across web and mobile products.

Email

press@customer.io
Website

Product Description

Customer.io is an automated messaging platform for tech-savvy marketers who want more control and flexibility to craft and send data-driven emails, push notifications, and SMS messages.

Customer.io is a versatile marketing automation tool for sending relevant messages based on behavior across web and mobile products. Impersonal messages lead to bad experiences. That’s why we use real-time data to help you deliver the right message, exactly when it’s needed — like sending an event reminder over SMS or the perfect onboarding email.

Our robust platform enables you to:

- Automate your product messaging, with the ability to build, test, and send messages from one platform. - Create and manage newsletters, transactional messages, and behavioral messages

- Do more with your behavior and data -- connect our powerful segmentation and automation engine with other apps to drive user behavior and save time.

Key Features

Additional Features

Platform

Custom Tracking Domain
Multiple Domains
Dedicated IP
Documentation
Sender Reputation Management
Tracking & Reporting
Enterprise Scalability
Performance and Reliability

Administration

Template Creation
Preset Template Availability
Custom Unsubscribe
Email Segmentation
Detailed Server Logs

Integrations

Webhooks
Event Tracking API

Social Networks

Product Category

Email Marketing

Video

Product Details

Pricing

Basic: $150 /per month Premium: $995 /per month
Markets

United States, Canada, Europe

Company Contact

Phone Number

646-820-9503
Email

press@customer.io

Videos

customerio

Email Workshop - Bringing the Spotify Wrapped Strategy to SaaS

Healthcare marketers face the unique challenge of promoting a product or service that impacts a very intimate part of their consumers’ lives — their health and well-being.

Tune in to hear how three top healthcare marketers approach campaign building, personalization, and experimentation to drive better engagement at every stage of the customer lifecycle.

What you’ll take away:

Healthcare Specific Tactics – how to optimize your customer journey, copywriting, and the psychology of marketing for healthcare.

Lifecycle Marketing Tips – strategies for building campaigns to onboard, convert, and retain customers long-term.

Panelist Experiment Results – analysis of actual experiments on variables like subject lines, messaging cadence, and human vs. automated interaction.

Healthcare Marketing Panel

Email teams dedicate time and money to content design, subject line optimization, and email testing, but neglect implementing deliverability best practices.

The result? Beautiful and potentially impactful emails that never make it to your subscriber’s inbox.

Whether you’ve been intimidated by the concept of email deliverability in the past, or are a veteran email geek, make sure your big 2023 email goals aren’t blocked by bounces, blacklistings, and spam folders.

Email Deliverability Workshop

Churn can either make or break any subscription business. Even a small increase in subscriber retention can result in big-time revenue gains.

Tune into this event for a look at how Musora Media built a personalized re-engagement campaign that decreased subscriber churn by 3%, across their 4 music learning apps.

Retention Recipes: How Musora reduced subscriber churn by 3%

Are hard-coded and technical processes slowing down your team’s ability to launch and test campaigns quickly?

Check out this Customer.io workshop to learn no-code personalization and segmentation tactics to activate and engage your customers more effectively across channels, without being blocked by technical hurdles.

What you’ll take away:

- Behavior-based messaging – strategies for building messaging campaigns and content that intelligently adapt based on user behaviors and activation milestones in your web or mobile app

- Hyper-targeted segmentation – tap into user events, attributes, and nested data to build granular customer segments — all without touching a line of SQL

- Cross-channel growth hacks – how to use email, SMS, push, and in-app in sync to drive 3x more engagement

The No-Code Marketing Workshop

In a world with web apps, mobile apps, browsers, and more, it can be difficult to know where your user will land when they receive an email.

Even the most personalized messages fall short if marketers run the risk of using a link that is web-browser specific, leaving mobile-first users in limbo.

Join this webinar to learn how to combine the data-driven powers of marketing automation with the hyper-specific control of deep-links to make sure every message in your customer lifecycle has the highest chance to convert.

Demystifying Deep Links in Lifecycle Marketing with Branch.io

In a world of fluctuating interest rates and shifting investment markets, consumers are taking extra care in choosing who they trust to manage and grow their money.

Tune in to this discussion with Lukas Baar, growth marketer at Hi.com on how his team is using cross-channel campaigns to educate, activate, and retain their customers.

What You’ll Take Away:

Onboarding & Activation – strategies for guiding customers through important KYC verification steps and common drop-off points in the early funnel
Increasing Adoption and LTV – tactics to educate customers and increase their usage, and nudge customers toward upgrades
Retention – approaches to identify churn-risk behaviors, and tips to win-back inactive users
Cross-channel messaging – ways to leverage email and push notifications in harmony

Lifecycle Marketing for Fintech Growth

Learn how HealthMatch.io uses Customer.io and Rudderstack in sync to drive revenue and reduce reliance on developers for data and messaging use cases.

Discover how Healthmatch.io:

- Set up a HIPAA-compliant data stack

- Implemented both solutions in a week

- Built a targeted SMS campaign that drove $130k in revenue within 24 hours after implementation.

How Healthmatch.io Launched their New Business Model in 24 hours

The average person has 40 apps installed on their phone and receives over 100 SMS and push notifications per day. So how can companies engage and retain customers in a crowded mobile space?

Learn how top marketers are using data and cross-channel campaigns to acquire, convert, and retain mobile users.

Mobile Marketing Growth Tactics

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